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Terms & Conditions

These Terms govern your relationship with the operator of christchurch-casino, exclusively in connection with the use of christchurchs.com. Effective as of 6 November 2025.

Definitions

OBSERVE: Identify all key terms relevant to legal and operational clarity.
EXPAND: Include explicit and implicit definitions to avoid ambiguity, referencing NZ legal context and industry norms.
REFLECT: Present definitions with legal precision for user comprehension and enforceability.

  • Operator: The legal entity holding the Casino Venue Licence and Casino Operator's Licence issued by the New Zealand Gambling Commission, trading as christchurch-casino and operating exclusively via christchurchs.com (Company Registration Number: 9429039055262; Registered office: 30 Victoria Street, Christchurch Central, Christchurch 8013, New Zealand).
  • User: Any individual who accesses, registers, or otherwise interacts with christchurchs.com for the purposes of gaming or related services.
  • Player: A User who has completed account registration and participates in gaming activities on christchurchs.com.
  • Bet: Any wager or stake placed by a Player on a game offered by christchurch-casino through christchurchs.com.
  • Bonus: Any promotional offer, credit, or reward issued to a Player subject to specific terms and conditions.
  • Wager: The act of placing a Bet or the aggregate amount staked by a Player in connection with gaming activities.
  • KYC (Know Your Customer): The process by which christchurch-casino verifies a Player's identity and eligibility in accordance with NZ legal and regulatory requirements.
  • Responsible Gambling: The suite of policies and practices ensuring Player protection, harm prevention, and compliance with New Zealand host responsibility standards.
  • Effective Date: The date on which these Terms come into force, being 6 November 2025.

Account Registration

OBSERVE: NZ Gambling Act requires minimum age 18+, strict KYC, and data accuracy.
EXPAND: Mandatory email verification, document checks, password security, and user obligations.
REFLECT: Structured process ensuring legal compliance and user protection.

  1. Eligibility: Only individuals aged 18 years or older and legally permitted under NZ law may register at christchurchs.com. Proof of age and eligibility is required during registration and at any subsequent request.
  2. Account Creation:
    • Users must complete the online registration form with accurate, current, and complete information.
    • Email verification is required; Users must respond to the verification link sent to their registered email address.
    • Christchurch-casino reserves the right to request further identification and supporting KYC documents at any time, in accordance with anti-money laundering (AML) and countering financing of terrorism (CFT) laws.
  3. User Obligations:
    • Users are responsible for maintaining the confidentiality of their login credentials and for all activities conducted under their account.
    • Users must promptly update any changes to their personal information.
    • Multiple accounts per individual are strictly prohibited. Breach may result in account closure and forfeiture of funds.
  4. Account Security: Users must not share account details with any third party. Christchurch-casino is not liable for unauthorized access resulting from User negligence.

Regional Compliance Note: All account data is processed in accordance with NZ privacy law and the christchurchs.com privacy policy.

Betting & Gameplay Rules

OBSERVE: NZ regulatory conditions for bet types, limits, and fair play.
EXPAND: Minimum and maximum bet rules, conduct in live environments, and anti-fraud measures.
REFLECT: Comprehensive, enforceable rules for all betting and gameplay activities.

  1. Placing Bets:
    • Bets may only be placed by registered Players with sufficient account balance.
    • Minimum and maximum bet amounts are stipulated for each game and are subject to change at the Operator's discretion, in compliance with NZ regulatory limits.
    • All bets are final once confirmed; cancellation or modification is permitted only if expressly allowed by game-specific rules or in the event of technical errors acknowledged by christchurch-casino.
  2. Gameplay Conduct:
    • Players must adhere to fair play and act in good faith at all times.
    • Use of offensive language, abuse, harassment, or attempts at fraud (e.g., collusion, use of unauthorized devices) are strictly prohibited in live casino and chat features.
    • Christchurch-casino reserves the right to suspend or terminate accounts for breaches of conduct, with or without notice.
  3. Technical Malfunctions: In the event of a technical or network failure impacting gameplay, all affected bets may be voided at the Operator's discretion, and any funds staked may be refunded in accordance with NZ law.

Bonus Terms

OBSERVE: NZ regulations require clear bonus disclosure and fair promotion practices.
EXPAND: Wagering requirements, prohibited actions, and promotional combination policy.
REFLECT: Explicit, enforceable bonus rules ensuring transparency and user protection.

  • Bonus Activation: Bonuses are credited subject to specific qualification criteria outlined in each promotion. Activation may require opt-in, deposit, or use of a code.
  • Wagering Requirements:
    • Each bonus is subject to a wagering requirement, typically expressed as a multiple of the bonus amount (e.g., 30x), which must be met within a fixed timeframe (unless otherwise specified, 30 days from grant in 2025).
    • Failure to meet wagering requirements within the stated period will result in forfeiture of the bonus and any associated winnings.
  • Prohibited Games/Actions:
    • Certain games may be excluded from bonus wagering; details are specified per promotion.
    • Abuse of bonuses (including but not limited to multiple account creation, collusion, or irregular betting patterns) will result in loss of bonuses and potential account suspension.
  • Combining Promotions: Unless explicitly permitted, Players may not combine multiple bonuses or promotions. Christchurch-casino reserves the right to withhold or retract bonuses in cases of misuse.

Payments & Withdrawals

OBSERVE: NZ law mandates transparent payment methods, anti-fraud controls, and fair processing.
EXPAND: Include deposit/withdrawal options, limits, fees, processing times, refund conditions.
REFLECT: Detailed, transparent financial terms safeguarding both christchurch-casino and Players.

  1. Deposit Methods:
    • Accepted deposit methods may include major credit/debit cards, approved e-wallets, and other secure payment solutions as available in NZ. Cryptocurrency deposits are subject to regulatory approval.
    • Deposits are credited to the Player's account once payment is confirmed and may be subject to minimum/maximum limits as published on christchurchs.com.
  2. Withdrawal Methods:
    • Withdrawals are processed using the same method as the deposit where feasible, or by an alternative method at the Operator's discretion.
    • Withdrawals are subject to KYC verification, and may require submission of identity documents and proof of payment method ownership.
    • Processing times range from 1 to 5 business days, subject to payment provider and regulatory checks.
  3. Limits and Fees:
    • Minimum and maximum limits for deposits and withdrawals are specified per transaction and may vary by method.
    • Christchurch-casino does not charge processing fees for standard transactions; however, third-party or bank fees may apply.
  4. Refunds: Refunds of bets, deposits, or bonuses are provided only in the event of technical error, fraudulent activity, or as required by NZ law. All refund requests are subject to investigation and approval by christchurch-casino.

Limitation of Liability

OBSERVE: NZ law requires operators to state obligations and limit liability.
EXPAND: Specify fairness obligations, exclusions for technical failures, and cap on compensation.
REFLECT: Clearly limit legal exposure while upholding user rights.

  1. Operator's Obligations:
    • Christchurch-casino takes reasonable steps to ensure the fairness, accuracy, and security of all games and results presented on christchurchs.com.
    • Games are operated in accordance with NZ Gambling Commission regulations and independently audited for compliance where required.
  2. Exclusions of Liability:
    • Christchurch-casino is not liable for losses or damages arising from technical malfunctions, system errors, network interruptions, or unauthorized account access due to User negligence.
    • No warranty is given regarding uninterrupted or error-free access to christchurchs.com.
  3. Maximum Compensation: In no event shall christchurch-casino's liability exceed the amount of the Player's most recent wager or bet affected by the error, except as otherwise required by NZ law.

Intellectual Property Rights

OBSERVE: Identify all content/software ownership and copyright obligations.
EXPAND: Prohibit unauthorized use, copying, or distribution.
REFLECT: Protect intellectual property in accordance with NZ copyright law.

  • Ownership: All content, software, logos, trademarks, and materials on christchurchs.com are the exclusive property of christchurch-casino or its licensors, protected under NZ and international copyright laws.
  • Restrictions: Users may not copy, reproduce, display, distribute, or otherwise exploit any content from christchurchs.com without express written consent from christchurch-casino.
  • Enforcement: Any unauthorized use may result in immediate account termination, legal proceedings, and claims for damages.

Privacy & Data Protection

OBSERVE: NZ law requires transparent data processing and privacy policy disclosure.
EXPAND: Remind users of data handling and rights.
REFLECT: Ensure legal compliance and user trust.

All personal data collected and processed by christchurch-casino in connection with christchurchs.com is managed in accordance with the christchurchs.com Privacy Policy and the New Zealand Privacy Act 2020. By using the site, Users consent to such data processing practices. For full details, please refer to the Privacy Policy.

Changes to Terms

OBSERVE: Legal requirement for user notification of changes.
EXPAND: Specify notification methods and user rights.
REFLECT: Ensure enforceability and transparency.

  • Notification Procedure: Christchurch-casino will notify Users of any material changes to these Terms via email, on-site banner, or other prominent means at least 7 days prior to the effective date of changes, unless immediate amendment is required by law.
  • User Rights: Continued use of christchurchs.com after changes become effective constitutes acceptance. Users who do not agree with the updated Terms may discontinue use and request account closure before the effective date.

Termination & Suspension

OBSERVE: NZ law and industry best practice require clear grounds and procedures.
EXPAND: Specify process for blocking, closing, notification, and refunds.
REFLECT: Protect both christchurch-casino's and Users' rights in account actions.

  1. Grounds for Termination:
    • Christchurch-casino may suspend or terminate accounts for breaches of these Terms, fraud, misuse, regulatory requirements, or at the User's request.
    • Accounts may also be suspended pending completion of KYC or AML checks.
  2. Procedure:
    • Users will be notified of suspension or closure by email or through christchurchs.com (unless prohibited by law or regulatory instruction).
    • Upon closure, funds not associated with irregular activity will be returned to the User within 10 business days, subject to regulatory and security checks.
  3. Appeal: Users may contact customer support to appeal a suspension or termination. Decisions are subject to review in accordance with NZ law.

Governing Law & Jurisdiction

OBSERVE: NZ Gambling Act requires all disputes and agreements to be clearly governed.
EXPAND: Specify applicable law, courts, and dispute resolution.
REFLECT: Eliminate ambiguity and clarify user rights.

  • Applicable Law: These Terms, and all matters relating to the use of christchurchs.com, are governed by the laws of New Zealand.
  • Jurisdiction: Any disputes arising under these Terms are subject to the exclusive jurisdiction of the courts of New Zealand unless otherwise required by mandatory law.
  • Dispute Resolution: Players are encouraged to first contact customer support to resolve any complaints. If a dispute remains unresolved, it may be referred to the New Zealand Gambling Commission or resolved through the appropriate court or arbitration process as permitted by NZ law.

Contact Information

OBSERVE: All required contact channels for compliance and user access.
EXPAND: Include all relevant details, referencing regulatory and host responsibility contacts.
REFLECT: Ensure easy user access and regulatory transparency.

For further regulatory, host responsibility, or investor information, please visit the provided official links.